FAQ

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Bus Stop Locations

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No, at times we use buses from other parts of our fleet and they may not be branded as Ashbourne Connect or may even be branded for another service.

Every bus will however always display Route number and Final Destination i.e. ‘194 RATOATH’.

Please look out for the destination display on the bus windscreen.

Category: Misc Questions

Please put your hand out in good time for the driver to see you. Don’t assume the bus will automatically stop.

The drivers will scan the stops as they approach the stop for possible passengers but as they get closer and see no signal they will commit to moving the bus on. This means they may be looking in the road ahead or in their mirrors and may not see you.

At this stage it will be very dangerous to just stop the bus.

The onus is on the passenger to hail to bus, please keep an eye out for the bus.

Category: Misc Questions

Alcohol consumption is not permitted on board at any time.

Category: Misc Questions

Hot food or drinks are not allowed on board at any time.

Category: Misc Questions

E-Cigarettes or smoking are not permitted at any time on our buses.

Category: Misc Questions

With the exception of guide dogs we do not allow the carriage of animals on the bus.

Category: Misc Questions

50% of our buses are now wheelchair accessible. Since 2017 all buses purchased are now accessible but we need 24 hours notice to ensure services are available with the necessary provisions.

As a company we are committed to transport for everyone and we are working towards providing 100% accessible services in the near future.

Category: Misc Questions

We can accommodate bikes on coaches only. We cannot guarantee that we can carry your bike on every journey as low floor double decks cannot safely stow a bike.

Category: Misc Questions

Timetable Questions

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No, at times we use buses from other parts of our fleet and they may not be branded as Ashbourne Connect or may even be branded for another service.

Every bus will however always display Route number and Final Destination i.e. ‘194 RATOATH’.

Please look out for the destination display on the bus windscreen.

Category: Misc Questions

Please put your hand out in good time for the driver to see you. Don’t assume the bus will automatically stop.

The drivers will scan the stops as they approach the stop for possible passengers but as they get closer and see no signal they will commit to moving the bus on. This means they may be looking in the road ahead or in their mirrors and may not see you.

At this stage it will be very dangerous to just stop the bus.

The onus is on the passenger to hail to bus, please keep an eye out for the bus.

Category: Misc Questions

Alcohol consumption is not permitted on board at any time.

Category: Misc Questions

Hot food or drinks are not allowed on board at any time.

Category: Misc Questions

E-Cigarettes or smoking are not permitted at any time on our buses.

Category: Misc Questions

With the exception of guide dogs we do not allow the carriage of animals on the bus.

Category: Misc Questions

50% of our buses are now wheelchair accessible. Since 2017 all buses purchased are now accessible but we need 24 hours notice to ensure services are available with the necessary provisions.

As a company we are committed to transport for everyone and we are working towards providing 100% accessible services in the near future.

Category: Misc Questions

We can accommodate bikes on coaches only. We cannot guarantee that we can carry your bike on every journey as low floor double decks cannot safely stow a bike.

Category: Misc Questions

Tickets

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No, at times we use buses from other parts of our fleet and they may not be branded as Ashbourne Connect or may even be branded for another service.

Every bus will however always display Route number and Final Destination i.e. ‘194 RATOATH’.

Please look out for the destination display on the bus windscreen.

Category: Misc Questions

Please put your hand out in good time for the driver to see you. Don’t assume the bus will automatically stop.

The drivers will scan the stops as they approach the stop for possible passengers but as they get closer and see no signal they will commit to moving the bus on. This means they may be looking in the road ahead or in their mirrors and may not see you.

At this stage it will be very dangerous to just stop the bus.

The onus is on the passenger to hail to bus, please keep an eye out for the bus.

Category: Misc Questions

Alcohol consumption is not permitted on board at any time.

Category: Misc Questions

Hot food or drinks are not allowed on board at any time.

Category: Misc Questions

E-Cigarettes or smoking are not permitted at any time on our buses.

Category: Misc Questions

With the exception of guide dogs we do not allow the carriage of animals on the bus.

Category: Misc Questions

50% of our buses are now wheelchair accessible. Since 2017 all buses purchased are now accessible but we need 24 hours notice to ensure services are available with the necessary provisions.

As a company we are committed to transport for everyone and we are working towards providing 100% accessible services in the near future.

Category: Misc Questions

We can accommodate bikes on coaches only. We cannot guarantee that we can carry your bike on every journey as low floor double decks cannot safely stow a bike.

Category: Misc Questions

Taxsaver Tickets

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No, at times we use buses from other parts of our fleet and they may not be branded as Ashbourne Connect or may even be branded for another service.

Every bus will however always display Route number and Final Destination i.e. ‘194 RATOATH’.

Please look out for the destination display on the bus windscreen.

Category: Misc Questions

Please put your hand out in good time for the driver to see you. Don’t assume the bus will automatically stop.

The drivers will scan the stops as they approach the stop for possible passengers but as they get closer and see no signal they will commit to moving the bus on. This means they may be looking in the road ahead or in their mirrors and may not see you.

At this stage it will be very dangerous to just stop the bus.

The onus is on the passenger to hail to bus, please keep an eye out for the bus.

Category: Misc Questions

Alcohol consumption is not permitted on board at any time.

Category: Misc Questions

Hot food or drinks are not allowed on board at any time.

Category: Misc Questions

E-Cigarettes or smoking are not permitted at any time on our buses.

Category: Misc Questions

With the exception of guide dogs we do not allow the carriage of animals on the bus.

Category: Misc Questions

50% of our buses are now wheelchair accessible. Since 2017 all buses purchased are now accessible but we need 24 hours notice to ensure services are available with the necessary provisions.

As a company we are committed to transport for everyone and we are working towards providing 100% accessible services in the near future.

Category: Misc Questions

We can accommodate bikes on coaches only. We cannot guarantee that we can carry your bike on every journey as low floor double decks cannot safely stow a bike.

Category: Misc Questions

Misc Questions

c Expand All C Collapse All

No, at times we use buses from other parts of our fleet and they may not be branded as Ashbourne Connect or may even be branded for another service.

Every bus will however always display Route number and Final Destination i.e. ‘194 RATOATH’.

Please look out for the destination display on the bus windscreen.

Category: Misc Questions

Please put your hand out in good time for the driver to see you. Don’t assume the bus will automatically stop.

The drivers will scan the stops as they approach the stop for possible passengers but as they get closer and see no signal they will commit to moving the bus on. This means they may be looking in the road ahead or in their mirrors and may not see you.

At this stage it will be very dangerous to just stop the bus.

The onus is on the passenger to hail to bus, please keep an eye out for the bus.

Category: Misc Questions

Alcohol consumption is not permitted on board at any time.

Category: Misc Questions

Hot food or drinks are not allowed on board at any time.

Category: Misc Questions

E-Cigarettes or smoking are not permitted at any time on our buses.

Category: Misc Questions

With the exception of guide dogs we do not allow the carriage of animals on the bus.

Category: Misc Questions

50% of our buses are now wheelchair accessible. Since 2017 all buses purchased are now accessible but we need 24 hours notice to ensure services are available with the necessary provisions.

As a company we are committed to transport for everyone and we are working towards providing 100% accessible services in the near future.

Category: Misc Questions

We can accommodate bikes on coaches only. We cannot guarantee that we can carry your bike on every journey as low floor double decks cannot safely stow a bike.

Category: Misc Questions

Lost Property

c Expand All C Collapse All

No, at times we use buses from other parts of our fleet and they may not be branded as Ashbourne Connect or may even be branded for another service.

Every bus will however always display Route number and Final Destination i.e. ‘194 RATOATH’.

Please look out for the destination display on the bus windscreen.

Category: Misc Questions

Please put your hand out in good time for the driver to see you. Don’t assume the bus will automatically stop.

The drivers will scan the stops as they approach the stop for possible passengers but as they get closer and see no signal they will commit to moving the bus on. This means they may be looking in the road ahead or in their mirrors and may not see you.

At this stage it will be very dangerous to just stop the bus.

The onus is on the passenger to hail to bus, please keep an eye out for the bus.

Category: Misc Questions

Alcohol consumption is not permitted on board at any time.

Category: Misc Questions

Hot food or drinks are not allowed on board at any time.

Category: Misc Questions

E-Cigarettes or smoking are not permitted at any time on our buses.

Category: Misc Questions

With the exception of guide dogs we do not allow the carriage of animals on the bus.

Category: Misc Questions

50% of our buses are now wheelchair accessible. Since 2017 all buses purchased are now accessible but we need 24 hours notice to ensure services are available with the necessary provisions.

As a company we are committed to transport for everyone and we are working towards providing 100% accessible services in the near future.

Category: Misc Questions

We can accommodate bikes on coaches only. We cannot guarantee that we can carry your bike on every journey as low floor double decks cannot safely stow a bike.

Category: Misc Questions